Current COVID-19 situation in Cancun
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Current COVID-19 situation in Cancun

Updated on June 25th, 2020

The COVID-19 situation remains critical, as daily confirmed cases reached a new record last Tuesday with over 6,000 cases in one day.

This article is about the current situation in Cancun, Playa del Carmen, Tulum (Riviera Maya), including a summary of the numbers in Mexico.

The COVID-19 situation in Mexico is expressed in a color system. The color is related to the increase or decrease of confirmed cases and will be updated each Thursday.

The operation of companies, including tourism companies, will be established through the State Health Alert (Traffic) Light. It consists of four levels and will be measured through the analysis of the behavioral characteristics and consequences of the circulation of the SARS-CoV-2 virus in the state.

The updates take effect the following Monday. The above-shown map is issued and updated daily on a federal level and many states are using it as a guideline, but implement their own system.

Below shown are the colors for the state of Quintana Roo, as they will take effect on Monday, June 29. Although the number of confirmed cases increased the status remains unchanged.

The state of Quintana Roo is separated in North (orange) and South (orange) areas.

Playa del Carmen, Puerto Morelos, Puerto Aventuras, Tulum and Cancun are currently marked

with the color orange.

The New Standard - Procedures to avoid the spread

The state authorities are communicating the following measures in their Protocol for Reopening of the tourist sector in Quintana Roo:

  • healthy distance established at 1.5 meters between each person

  • temperature control at entry points like airport, venues, parks

  • disinfectant mats for shoes at entrances of buildings

  • hygiene stations with water and soap or alcohol-based disinfectant gel

  • all staff at companies has to wear face masks

  • digital information is prioritized over printed information

Examples for activities and how they will gradually open

Below we have gathered some of the activities and the restrictions which are applied to the different sectors.

Click here to see the official Quintana Roo State Government site with activities [Spanish]

The information shall be subject to regular updates according to the epidemiological situation.


Public beaches, public parks, gyms, bars and clubs remain closed. Schools started summer vacation early, restaurants and hotels are allowed to open attending only 30% of their actual capacity.

Water sport activities, like snorkeling and scuba diving in cenotes and at the reefs are allowed, but with limited capacities. The restrictions are mostly applied to the capacity of the transportation involved, so spaces are limited.

Xcaret park is open Monday to Saturday 8:30 am to 10:00 pm. The other parks will open when demand is increasing. The first days of July Xplor will open 3 days a week. Below we have listed the opening dates and frequency of most the other adventure parks, like Xelha, Xenses and more.

The Akumal Bay, famous for swimming with turtles will reopen July 1st, according to locals.

Activities you can do right now

  • Cenote and Zip-lines

  • Reef Snorkeling in Puerto Morelos

  • Reef Snorkeling in Isla Mujeres

  • Whale Shark Encounter*

  • Sian Ka'an**

*Depending on the COVID-19 situation and the related restrictions, the capacity of the boat is 5 (current situation), or 10 guests (if the situation improves to yellow). We certainly can take more than 5 guests, in case you have bigger groups, but we will have to take multiple boats.

**The cooperatives in Sian Ka'an will resume their work starting July 1st. The capacity of the boats is limited to 3 guests.

We are offering exclusive private transportation included in all our tours.

Archaeological sites

Mexico's museums and archaeological sites are planning to open gradually according to the risk traffic light system, with open-air zones first, implementing measures like social distancing, facemasks, etc.

The National Institute for History and Anthropology established strategies for the reopening of cultural and social activities, in accordance with the traffic light system, based on a weekly reevaluation related to the current risk in each state and municipality.

Click here to see the Plan for the return and incorporation of the INAH into the New Normal

Mexico in Numbers

The Health Department reported Tuesday the highest daily record in the number of confirmed cases of COVID-19 in Mexico.

The Health Department reported 6,104 newly confirmed infections, one of the highest 24-hour counts so far. That brought the country’s confirmed cases to 202,951.

Your and our team's health, safety & peace of mind are our top priority.

Providing a safe and clean environment for our guests and our team is always and always has been a top priority for Kay Tours Mexico.

We continue to uphold our commitment to maintaining the highest standards of cleanliness and want you to feel home and at ease when traveling with Kay Tours Mexico.

We have taken the following actions in response to the dynamic COVID-19 situation in order to allow our guests to worry less and be more flexible in regards to their travel decisions.

Visit our COVID-19 UPDATES site to review the Action Plan and learn more about the steps we are taking to further enhance our existing rigorous protocols.


President & CEO of World Travel & Tourism Council (WTTC) Gloria Guevara is stating: "The plan for Mexico is to open in stages and by regions" ... "the goal is to target domestic travelers first, followed by travelers from the United States and Canada and then from the rest of the world."

Are Cancun hotel resorts open now?

Since June 8th, the hospitality industry at the Mayan Riviera is allowed to begin working. The tourism sector was declared as essential and workers are allowed to go to work while taking the necessary precautions.

Hotels and vacation rentals are allowed to operate 30% of their occupancy. Transportation companies are allowed to operate their vehicles at 30% of their capacity.

It is hard to keep track of the quickly changing reopening dates of all the hotels, so we just keep track of two of the bigger and popular hotels.

The Iberostar Grand Paraíso will reopen 1st of August and the following on June 25, 2020:

  • Iberostar Selection Paraíso Maya

  • Iberostar Selection Paraíso Lindo

  • Iberostar Paraíso Beach

  • Iberostar Paraíso Del Mar

  • Iberostar Tucán

  • Iberostar Quetzal

  • Coral Level at Iberostar Selection Cancún

  • Iberostar Selection Cancún

Iberostar Selection Playa Mita is scheduled to reopen on July 2, 2020 and the Iberostar Cozumel on November 1st, 2020.

The park Xcaret and Hotel Xcaret Mexico has opened on June 15. Xplore reopening 1st of July for 3 days a week*.

Cancun reopening!

Here is a complete list of all commercial airlines arriving at the most popular vacation destinations.

The following post is a frequently updated list of airlines and their planned flights to Mexico, Cancun, Los Cabos, Puerto Vallarta and other popular Caribbean destinations in June 2020.

It is an overview of all airlines, their departure airports and frequency they are arriving in June to these popular tourist destinations.

Stay informed

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Where does this data come from? All data comes from Johns Hopkins University (JHU). JHU gathers COVID-19 data from the World Health Organization, the European Centres for Disease Prevention and Control, and local health organizations.

Confirmed cases The total number of people who have been diagnosed with COVID-19 as defined by the Centers for Disease Control and Prevention (CDC).

Deaths The total number of people who have died due to a confirmed case of COVID-19.

New cases The number of people diagnosed with COVID-19 since the previous update.

Five-day moving average The average number of new COVID-19 cases for a given day, the two days before that day and the two days after that day. This trend line is used to show patterns more clearly.

*Please note that the content of this website is not exhaustive and is provided solely to assist visitors to this site at this time of disruption on an "AS IS" basis. All information is subject to change without prior notice and at the sole discretion of those who have contributed to this website.

Given the rapidly changing nature of the COVID-19 situation and the responses of those who contributed to this website, we cannot guarantee the accuracy of the information contained in these pages and cannot accept any responsibility for any errors or omissions, nor can you, as a visitor to this website, derive any rights from it.

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