Question 1

How long is the Semi Private Catamaran to Isla Mujeres tour?

Accepted Answer

6 hours. Includes hotel pickup at the time corresponding to your zone in the Cancún / Riviera Maya / Tulum corridor.

Question 2

Is hotel pickup included?

Accepted Answer

Yes. Round-trip transportation from your hotel is included for the published zones (Cancún Hotel Zone, Playa del Carmen, Tulum, Puerto Morelos and most Riviera Maya resorts).

Question 3

What is the minimum age?

Accepted Answer

Minimum age for this tour is all ages. It is a semi-private experience with a small group (max 8–12 guests).

Question 4

How much does it cost?

Accepted Answer

Adult: USD $178. Child: USD $168. All taxes and fees included.

Question 5

What should I bring?

Accepted Answer

Swimsuit (preferably worn underneath), towel, sandals, sunglasses, camera, and an optional hat. Biodegradable sunscreen may be used only if applied at the hotel (not allowed on board or other water bodies). UV-protective clothing, such as a rash guard, is also recommended. Bring cash for gratuities and/or souvenirs (optional).

Question 6

Is the guide a local Mexican?

Accepted Answer

Yes. All Kay Tours Mexico guides are certified local Mexicans, born and raised in the Yucatán Peninsula. They speak English and Spanish (additional languages on request).

Question 7

What is included in a catamaran tour?

Accepted Answer

Round-trip private transportation from your hotel, the catamaran sailing experience, snorkeling at a designated reef with full gear, lunch on board, open bar (beer, soft drinks and water), bilingual crew and all port fees.

Question 8

Is the catamaran private or shared?

Accepted Answer

Our standard catamaran tours use a semi-private model: private transportation to/from your hotel, then a shared catamaran (max ~30 guests). Fully private catamaran charters are available on request.

Question 9

Are food and drinks really included?

Accepted Answer

Yes. A freshly prepared lunch is served on board, along with an open bar of beer, soft drinks, purified water and sometimes margaritas or rum punch. Premium spirits are not included.

Question 10

Is the catamaran tour kid-friendly?

Accepted Answer

Yes. Children 5 years and up are welcome. Child pricing applies up to age 11. Infants under 5 generally sail free but should be confirmed at booking for safety equipment.

Question 11

Will I get seasick on a catamaran?

Accepted Answer

Catamarans are very stable thanks to their dual hulls, so seasickness is rare. If you are sensitive to motion, take medication an hour before boarding and sit toward the middle of the boat.