Question 1

How long is the Private Punta Allen Wildlife Encounter tour?

Accepted Answer

8 hours. Includes hotel pickup at the time corresponding to your zone in the Cancún / Riviera Maya / Tulum corridor.

Question 2

Is hotel pickup included?

Accepted Answer

Yes. Round-trip transportation from your hotel is included for the published zones (Cancún Hotel Zone, Playa del Carmen, Tulum, Puerto Morelos and most Riviera Maya resorts).

Question 3

What is the minimum age?

Accepted Answer

Minimum age for this tour is all ages. It is a fully private tour, so the group is exclusively yours.

Question 4

How much does it cost?

Accepted Answer

Adult: USD $188. Child: USD $178. All taxes and fees included.

Question 5

What should I bring?

Accepted Answer

Swimsuit (preferably worn underneath), towel, sandals or tennis shoes, sunglasses, camera, and an optional hat. Biodegradable sunscreen may be used only if applied at the hotel (not allowed in cenotes or other water bodies). UV-protective clothing, such as a rash guard, is also recommended. Bring cash for gratuities and/or souvenirs (optional).

Question 6

Is the guide a local Mexican?

Accepted Answer

Yes. All Kay Tours Mexico guides are certified local Mexicans, born and raised in the Yucatán Peninsula. They speak English and Spanish (additional languages on request).