Question 1

How long is the Bacalar Lagoon Experience Costa Maya tour?

Accepted Answer

6 hours. Includes hotel pickup at the time corresponding to your zone in the Cancún / Riviera Maya / Tulum corridor.

Question 2

Is hotel pickup included?

Accepted Answer

Yes. Round-trip transportation from your hotel is included for the published zones (Cancún Hotel Zone, Playa del Carmen, Tulum, Puerto Morelos and most Riviera Maya resorts).

Question 3

What is the minimum age?

Accepted Answer

Minimum age for this tour is all ages. It is a fully private tour, so the group is exclusively yours.

Question 4

How much does it cost?

Accepted Answer

Adult: USD $130. Child: USD $120. All taxes and fees included.

Question 5

What should I bring?

Accepted Answer

Sandals or tennis shoes, sunglasses, camera, and an optional hat are recommended. Bring cash for gratuities and/or souvenirs (optional).

Question 6

Is the guide a local Mexican?

Accepted Answer

Yes. All Kay Tours Mexico guides are certified local Mexicans, born and raised in the Yucatán Peninsula. They speak English and Spanish (additional languages on request).